FAQ

When do you hold auditions?

Auditions take place approximately three to four months before a show opens.  When audition dates are finalized, we post the information on our Facebook page, Twitter and website. Be sure to check the auditions page for more details.

How much are tickets?

seating chart

General seat tickets in our left, centre and right sections (noted in blue in above seating map) are $25.00 for Adults and $22.00 for Senior/Students.

Tickets for seats on a riser (noted in yellow in above seating map) are $27.00 for Adults and $27.00 for Senior/Students.

For our youth productions, we offer $12-$13 Child tickets. Children 12 years old and under are eligible for these tickets.

Do you have a refund policy?

Please note that we do not offer refunds once tickets have been purchased. All ticket sales are final.

If you have purchased tickets for the wrong performance date we can exchange your tickets if seats are still available.  If you need to exchange your tickets, please call our Box Office at (905) 522-3032 or email tickets@hamiltontheatre.com.

Are my seats together?

Seats in our left section are odd numbered and the seats in our right section are even numbered.

For example, if you have tickets in Row C, Seats 1 & 3 in the Left Riser Section, your seats are beside each other.

Are phones or cameras allowed in the theatre during a performance?

The use of cell phones or cameras to record the performance is absolutely prohibited in the theatre.  You will be prompted to turn off all mobile devices at the beginning of the performance.

Where can I park?

parking

Parking is available for our patrons at the lot across from the theatre (pictured above) for $3.00. Parking passes are available at the HTI box office. Wheelchair accessible parking spots are available in front of the theatre. There are additional municipal parking lots on Cannon Street, Mulberry Street, MacNab Street and York Boulevard.

Is your venue wheelchair accessible?

Yes, Hamilton Theatre Inc is wheelchair accessible. We have 3 accessible parking spots in front of our theatre.  To enter the theatre, there is a ramp at the side of the theatre that will let you directly into our studio theatre.

We can remove chairs from our front rows for our patrons with wheelchairs. There is also a wheelchair accessible washroom inside the studio theatre.  If you have any mobility issues, please contact our box office at (905) 522-3032 and we will recommend seating for you.

What are the box office hours of operation?

The HTI box office is open 1 hour prior to show performances.  If would like to order tickets, season subscriptions or have questions about our shows, please call 905-522-3032 and leave a message.  Our box office volunteers will contact you as soon as possible.

Are there discounts for groups?

Yes, HTI offers discount tickets to groups of 10 or more.  Get up to 25% off on each ticket.  Contact the Hamilton Theatre Inc. box office at (905) 522-3032 to purchase group tickets.

What happens in the event of inclement weather?

At HTI, the show must go on!  We do not cancel out performances because of inclement weather. We will always update our patrons on the status of the theatre and our performances through Facebook and Twitter.

How can I become involved with Hamilton Theatre Inc.?

We are always looking for new talent; whether it's on or off stage.  We post available volunteer positions on our Work With Us Page. If you would like to volunteer with us, please email: htivolunteer@gmail.com

We would love to have you as a part of our team!

How can I support Hamilton Theatre Inc.?

Hamilton Theatre Inc. is a registered not for profit charitable organization.  Charitable Registration Number 13143 2056 RR0001

We greatly appreciate the support of individuals and the community.  You can support us through donations or sponsorship.  For more information visit our donations page.

Can I bring my children to a show at Hamilton Theatre Inc.?

Though we offer a family friendly environment, not all of our performances may be suitable to children.

We encourage you to look at our show descriptions and see if you have doubts about any particular show. Feel free to call our box office to ask any questions you may have.